I have to give them one star because it won't let me go on with a zero!!! This is by far the WORST bunch of morons I have ever had the misfortune to deal with. what everyone else is saying is TRUE!!!! stay away from these people and save yourself the aggravation! Our garage door opener broke 4 months after moving in and they never fixed it, we have been living here for almost 3 years! we gave them a list of to do's when we moved in, the maintenance guy came out and half assed the job,said he would come back to finish and we are still waiting. Recently our washer died so we called them up and they sent a guy out to fix it, ordered a part and installed it and it lasted 1 day before it broke again. drier broke at the same time. called them multiple times and they said they would send someone out. never happened so we just bought new washer and drier for ourselves, called them back up to tell them the lint trap tube was clogged and all they could tell me is that the washer, drier and the lint trap is our responsibility per page five on the lease. ok fine so I asked if they could clean it for a courtesy since they don't fix jack but charge you $50 a pop for nothing and they flat out told me no!!! They said that they went above and beyond just by sending a guy out that didn't fix anything and left us without a washer and drier for over a month and a half. I told them that I would call the BBB and they called me back and told me that on page 8 of the lease it states that if I call the BBB and it is a false complaint that they would charge me $150 an hour!!!
bottom line run away from this company and keep your money and sanity!!!
I won't be renewing my lease that is for damn sure!!
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