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Great Diagnosticians & Really Nice Guys - Review by citysearch c | Two Guys Autoplex 2

Two Guys Autoplex 2

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Great Diagnosticians & Really Nice Guys 7/23/2011

Two Guys Autoplex 2 are great diagnosticians. I had a serious computer issue with my relatively new BMW for the last few months, where the car would die out the moment I came to a stop. So at first I thought to bring it to the dealer. I wound up pulling the car out of the dealer because 3 times they told me everything was fine and that I just needed to drive the car so the computer can reset itself. It was so frustrating, until one day it broke down on the corner close to Two Guys shop on 38st in Astoria.. When I saw the shop and the name it sounded familiar. It turns out I had gone to their other shop in Greenpoint about a year ago for a noise I was hearing and was pleased with their service. So I left the car over night. By noon the next day they found the problem and gave me a printout of the diagnostic report. But to my surprise, they told me that I shouldn't look to do the work being the car is still under warranty for the next 2 1/2 months, and that the dealer is responsible. Also Two Guys helped me force the dealer to make good on the faulty computer before the warranty ran out. Nice Guys,, Really... more
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