I have used Delphi services twice now, once to set up an off-site document retrieval system and once to create a program I needed for show-and-tell at a meeting. In both cases John and Toby were outstanding in their assistance. Both immediately understood that I have virtually no comprehension of the electronic world, being of an age that once preferred pen and paper! They made their explanations simple, and they worked with me so that I understood what I needed to do. My point is, you don't have to be a business: they are happy to help individuals at any level of expertise. I will go nowhere else.
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