I just wanted to let you know how grateful I am for the inspection your Quick Lane team did on my 2008 Mercury Mariner on. They brought an issue with the wheel bearing to my attention, in the left rear wheel. As it turns out, that area was recently repaired after an accident. I took it back to the body shop, and they confirmed that the part was faulty, and it was dangerous to be driving around with it. Had I gone with just an oil change provider, I may not have known about the issue, which could have been very dangerous. Angie, the Quick Lane manager, should be used by Quick Lane as an example of excellent management. I was very impressed with her control of the techs and the fact that she was keeping people on schedule, as busy as it was. It was a great experience and certainly exceeded my expectations.
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