I have been very frustrated with the owner Tim Ortman. He does not communicate with customers. He did not show up whrn he was supposed to, did not have the work done when he said it would be, and ordered the wrong material. When trying to get a hold of him he would not return our calls and then left to go out of town and left us hanging with no answers and that allowed our flooring guys not t obe able to complete their job. The subcontractor that he sent is very good though and would recommend him in a heartbeat, but we will never refer Ortmann Stair Company again. VERY DISAPPOINTED
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