Mark and the service guy went beyond my expectations. I thought I would have to leave the car and get a loaner since I arrived after 5 PM. In fact... they put the car on a rack... checked to determine what the problem might be... and offered to work on it right then and there. Beyond that... Mark even checked to see if I also needed an oil change to get that out of the way since I was there. The service guy went for a ride with me to verify the issue was addressed. I could not ask for anything more.
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