I was met with excellent service and utter friendliness each time I called to inquire about storage at the facility. When I arrived to get the unit, I met the two ladies I had been dealing with by phone (Kira and Courtnie). They made me feel like a welcome addition to the Westlake Self Storage family. I found out recently I won't need storage as long as I assumed. Having paid in advance but knowing the facility doesn't pro-rate, I called and spoke with Kira about my options. She advised she wasn't authorized to speak on the matter but would have her boss give me a call back. In no time at all, the manager (Euphrenia) got right on the situation. I am incredibly impressed with Westlake Self Storage and recommend them to anyone who is looking for storage or parking. Their customer service is the way we all want to be treated and their prices are lower than anyone else's in the area!
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