The carpet & upholstery cleaning was so-so. They used my hose. When I went to use my hose a few days later, the nozzle was missing. Called them up, some difficulty getting to the service person who came to my house. Returned some cheap nozzle, mine was solid brass. My friend said she couldn't find hers and had to call. It was left on a windowsill. Will not call again.
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