After 5 years of service and faithfully paying my bills on time, I decided to upgrade to a smart phone. After 30 days of use, US Cellular decided to cut my service off with NO warning whatsoever and a ZERO balance due because they decided all of a sudden that they wanted to charge me a $400 deposit. After spending hours fixing their mishandling of their mistake, I had to give the phone back, get my old phone reactivated and come up with $400. I did all of that and they gave me a minimal
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