My experience here started out well enough, I was offered coffee by a friendly receptionist and ushered into a chair to wait for Jennifer, the "stylist." From the moment I was introduced to Jennifer she was stand-offish and unfriendly. The style she produced was not what I had asked for (and in fact fell out 3 hours later) and she refused to modify it. Her attitude was poor, as was that of the management when I attempted to offer constructive criticism. My event went on without a hitch but I was still upset about my experience at Eclipse and when I called to speak with management, I was essentially called a liar since Jennifer didn't seem to "recall" my experience as being poor. Customer service is lacking and attitude was poor at best from both the stylist and manager. I would never recommend this salon to anyone!
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