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STAY AWAY - Review by citysearch c | Maroon Kia

Maroon Kia

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STAY AWAY 7/26/2011

STAY AWAY. This dealership is very dishonest. In 2009 we purchased a used vehicle. We were told that this car was "one of their own", they maintained the car from day one and it was stressed to us that this car was never in an accident. The sales person and the sales manager assured us that this was a car that was in pristine condition and since it never was in an accident it was worth top dollar. Shame on us. We believed the people at Maroon Kia and did not demand a car fax (they told us that it was expensive to get one and that we didn't need one since this was "their" car). We had never purchased a used car before (and stupidly told them that). We had problems with the car (which we later found out was due to the accident) soon after it was purchased and they told us that it was not their responsibility. We fixed the problems as they came up which cost us quite a lot of money. When we went to trade the car in, we went to another dealership and they immediately ran a Carfax and low and behold the car we bought from Maroon Kia was in a major accident a month before we were sucked in and bought it. The accident caused damage that has caused us ongoing problems which we have had to repair (on more than one occasion) at great expense to us. After we went back to Maroon and told them that we were upset that we were deceived and duped, the sales manager practically laughed in our face and told us that it was not their problem. We were willing to let them make it right and wanted to trade in this vehicle for one that was more suitable for our teenager. They offered us next to nothing for the vehicle they sold us less than 2 years ago (it has been repaired, is clean, free of body damage, etc...) because its value is greatly diminished due to the major accident that occurred a month before they sold us the vehicle! We paid top dollar for this used vehicle because they told us at the time of purchase that it was NEVER in an accident. There are so many dealers. Don't deal with Maroon Kia in Wayne, NJ. They will dupe you, deceive you and then laugh at you because they took you for a ride...literally and robbed your pocket on the way..... more
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