Very slow to complete job, can't seem to get stories straight as far as problem and coordinating job. They have their own ideas and don't listen to what customer wants, too busy trying to upsell. 3 promised dates missed, finally got it fixed on 4th day after I confronted the owner about the problem. Had to babysit to get job completed right, should have just done it myself, would have been a lot less time consuming. Expensive lesson learned.
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