I recently did business with this particular Meineke. The business was beyond poor and there will be a lawsuit. My vechicle was brought to the business on June 1,2001 for an oil change and additional repairs were found to be necessary. After though, we agreed to the estimated time and amount and had meineke proceed with repairs. The repairs took four days longer than promised and the cost was 300 more than quoted, totaling 1,750 for rear brakes and a new timing belt. The car broke down the same day car was returned from the dealer late evening June 7,2011 /, with shaking, difficulty accelerating and a check engine light. I had the car towed to a Volkswagon dealer where the car was found the repairs were done incorrectly, and the engine is now damaged. I have the full account if there is interest in this. I asked for the Meineke manager (Rinaldo) to see the car at the VW dealer (per the VW dealer) and he refused telling me the VW dealer was lying and refusing any responsibility for my car. We will be opening a lawsuit tomorrow and I have already contacted better bussiness bureau. I am absolutely disgusted with this service, it has costed my family much time and money. The middletown branch has an F by better business bureau. The manager is completely aloof and not accepting slight responsibility for my engine damage and cost and time.
If I could give it ZERO stars I would!
Check reviews before using a mechanic so you don't have to go through what I have!
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