My 73 yr old grandmother had an appointment at Campbell, Cunningham, and Taylor that she made over a year ago at her last eye appointment. We make the hour and half drive to west Knoxville. After waiting 10 minutes to be recognized by the receptionist, my grandmother is informed that she doesn't have an appointment for that day and that she is not even in the computer system (she has been going there since the early 90s). The receptionist could have cared less that my grandmother, who doesn't get around too well, had to make this trip down to Knoxville for absolutely no reason (not to mention gas being $3.50 a gallon).
I find Campbell, Cunningham, and Taylor's treatment of their patients disgusting. I would not recommend their services to anyone.
more