The staff are friendly enough, but they have organization problems. Ie. I was in vaccines the other week, they told me not to get a kennel cough vaccine, and today I am receiving calls about taking my animal in to be vaccinated for kennel cough. They also try to sell you a ton of unnecessary crap like dog pheromones to ""help"" with fearful behavior from thunderstorms and the like, after you tell them your animal is not afraid of such things. They also seem to be over priced and sneak charges in on you (ie. biohazard disposal fee...just hand the poop back to me and I'll put it in the garbage can).
Go elsewhere.
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