I have been with Dr Pavlov since 1993 and I never had a problem with him whatsoever. He has always shown professionalism and compassion for my pets. He has an open door policy and by that I mean if they take my dog to the back of the office and I want to see them they will escort me back there to see them. or if my pet is skiddish about going into a kennel they will escort me to let me take them in the back and get them situated. The only two separate times I had an issue were with his other female vets. I cannot go into detail because it is such a long story but suffice it to say Dr Pavlov got rid one of the women and repremanded the other. ON both ocassions, I made an appointment to discuss these matters with him and we met and he assured me that he would take care of the situation and he did!!! I think that Dr Pavlov knows that he has many lifelong clients that are and will be supportive and appreciative of his work with their pets and he respects that! In my records for all of my pets HE is the ONLY vet who is allowed to service them. I have taken my pets to other places to check them out because i moved to a different side of town and Dr P. office was now very far away but I can assure you from what I have seen that Dr Pavlov has a wonderful facility and cares about the animals and people who come into his business! I make the long drive because I feel comfortable there and know my pets will be treated well. Thank you Dr Pavlov for caring for my pets for the past 18 years. I know I can leave them in your care knowing they will be treated with gentleness and kindness.
more