I received a bill 3months after seeing the doctor for my illness. When speaking to George, the ""Manager/Biller"" he indicated that he had done all he would to get my claim paid and that I had to take care of the claim myself. When asked he indicated that HE billed the insurance and the insurance processed the claim under the incorrect subscriber number. He also stated he resubmitted and got a denial due to duplicate. \r
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This is where his job stopped. He refused to call the insurance to check on why this happened and he refused to send me a full statement as requested, or copies of denials so I could dig in further. \r
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George is rude and not at all helpful!! \r
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I will not be returning to this facility because of George. He clearly does not enjoy his job as a biller, nor does he like to be helpful!
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