Todd, despite being in Kansas City's famous traffic jam, came to my home in good spirit and was very professional. He went out to get a particular part for my water line (for my new fridge) and was back in a jiffy. I would use Roto-Rooter again (and refer them to others) because I called them at 8 am and they was able to get a technician out to my house by 9:30 am (on the same day I called!) Now that is service!
Amy
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