If you do not believe in first impression is a lasting impression let me explain. I took my car to Latondress thinking I was low on freon which wasn't the case. Turns out I had a hot/cold motor that was sticking and preventing my ac from blowing cold. Keep in mind I searched the internet for this shop because my kids were attending classes at TSU and I live in Smyrna. After Jeff personally walked me back to show me the problem I decided to have it repaired there. At the end and I was charged for the diagnosis and let's just say Jeff fat fingered my charge in the hundreds so I was out that money for three days and counting the weekend until it was credited back to my account. Not good on my first trip to the shop. Bottom line Jeff put the part in at no charge offered to write me a check and even through in a car wash. I'm hooked...and just when you think "make it right for the customer" has left the service industry, Jeff and his business will always rise to the top because of their hon
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