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Provides great, professional and above and beyond the call of duty service! - Review by citysearch c | B&B Air Conditioning & Heating Service

B&B Air Conditioning & Heating Service

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Provides great, professional and above and beyond the call of duty service! 6/23/2011

B & B AC & Heating Services does a good job. They have been servicing out unit for years and they always show up in a timely manner, are professional and thorough. Most recently, we had them out because we were having issues with out unit. They didn't just come out and gloss over it and tell us we needed to buy a whole new unit. Instead, they came out a second time for a follow-up appointment and discovered an internal leak. They recommended that we get a new system but they also gave up options to fix it, so we felt like we had a choice. They were upfront and clear that if they did fix our unit, it might not be a permanent fix. I thought they were very helpful explaining our options. I called them about three times with additional questions and they were always great about answering them. We ended up deciding on a new unit. At first, they put it where it originally was, however, my husband really wanted it in a certain place. It was going to be tough to make it happen, but after they had gone to the store for some supplies, they were able to make it work there, which I thought was going well above and beyond the call of duty. Overall, we have been very happy with their service and would highly recommend them to anybody! more
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