They don't return phone calls or emails. They don't take care of their renters or the property owners. Stay away or it will cost you. I'd give them 5 stars for poor communication and no commitment. They said they did a walk thru on our home and when we went to see it omg what a mess. The house had new carpet and paint when the tenants moved in and when they moved out..... stains on the carpet, crayon scribbles and markings all over the walls and strano told them the house looked good. What!?!?! Something is FISHY with this company and dealing with them has cost us dearly.
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