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Will go above and beyond for a customer - Review by citysearch c | Saks Fifth Avenue

Saks Fifth Avenue

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Will go above and beyond for a customer 6/2/2011

I find the selection and the service to be very good here. Today they went above and beyond. A tailor (Jordans the Tailor on Newbury Street) ruined two brand pieces I bought and wouldn't fix them.\r \r I went to Saks distraught. Their tailor looked at the items and agreed they were poorly done. They agreed to fix them complimentary. That's above and beyond. more
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