Let me be first to say, when reading other peoples version of satisfaction I am skeptical. I as a business owner, I instill in my employees, that customer is not always right. Therefor I want to here the complaint, then I will judge if it is valid, and if not we do not need them as customer. If you think this is wrong, then I must have been doing it wrong for the last 30 plus years.
My experience with this company seems to differ from what these people are saying. I found the owner to be extremely knowledgeable and helpful. Not pushy, not snobbish, just down to earth, realistic and there to make a living not to be my friend. I got parts I needed for machines few others even know about. The cost was reasonable and they were ""on hand"". The gentleman even took the time to give me information about my wife's' oddball machines that no one services anymore.
I will do business there again.
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