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Not a good experience. - Review by citysearch c | Ace Your Storage Place

Ace Your Storage Place

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Not a good experience. 6/25/2011

I wouldn't recommend this place to anyone. I rented from them,and it was not a good experience. On one occassion the freight elevator to the second floor was broken (meaning we had to carry everything up a flight of stairs). They did say - ""Oh,sorry about that."" The second problem happened after I borrowed a truck and went to pick up some things, they had double locked one of my units. Although they admitted it was their mistake, and I was finally able to get ahold of the general manager (who doesn't return phone calls), she refused to credit me for the time that their lock was on my unit preventing me access. Oh,-They also do not mail you a bill to pay each month. An interesting way to conduct business?? more
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