The service department opened promptly, the person who spoke to me was chipper and nice, and service techs of all shapes and sizes were fighting to help me get my baby carrier and myself to the waiting room (which is harder than it may seem). When I spoke to the woman inside who was assigned to me, she even remembered having spoken to me the day before! Service was quick, affordable, and perfect. I'll definitely be back the next time I need service.
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