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Worthless Waste of Time - Review by citysearch c | Duvall's Appliance SVC

Duvall's Appliance SVC

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Worthless Waste of Time 6/7/2011

Warning! Never let these people in your door! Brand new Frigidaire refrigerator would not reach refrigerator temperature. All my transferred food ruined after multiple trips by 3 different 'technicians' resulted in water all over my floor and totally defrosted food. (I left home for 3 days and $1300 food destroyed when I returned.) This LAST part installed immediately before I left? Kid said it 'stuck on the defrost cycle of the cooling cycle'. Didn't even leave any paperwork the last few times...NO PAPER TRAIL for the last of the incompetence! The office and Amber & Lisa...what a RACKET! I had to call Frigidaire parts department x2 to solve my own parts after they got the wrong part! It was a problem they didn't follow up on! EIGHT MONTHS WITHOUT A RELIABLE REFRIGERATOR AFTER I BOUGHT IT! WORST customer NON-service experience in 32 YEARS in INdy. Give DUMBALLS the Worst Ever trophy! Ask for Groves Appliance Repair. more
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