The technician was 3.5 hours late. I gave very clear instructions last week and again this morning for the technician. When he finally did arrive, and he was nice. I had a bad experience as the chemical cans stripped the finish off my hardwood floors leaving rings on my wood floors. I called and asked to speak with the owner (AMIR). He was HORRIBLE!! He refused to apologize for my experience and blamed it on everyone else. My wood floors will have to be refinished. He did nothing to make me feel better or help with the situation. I would NEVER recommend this service. They are not local either. They lied about that too! Someone needs to teach Amir how to be better with customer service.
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