We had a horrible experience with Crystal Limosuine. Recently, I was married and used their service for our big day. It started out with them being 30 minutes late to pick us up, so we were late to get to the church. Which was followed by my maid of honor getting black stuff all over the side of her dress whenever she got out of the limo right before the ceremony. All of the staff at the church were rushing around and trying to scrub it out of her dress, but they couldn't get it out. Wheneve the limo picked us up after the ceremony I said something to them about my maid of honors dress and they told me that it wasn't them, she must have gotten something on it herself. He didn't help her out of the limo at all, and she put her dress on right before we got into the limo so it was from the car. THAT was followed with the driver rushing us when we were getting pictures taken because he had to pick someone else up, but they were late to get us to begin with so we didn't care. AFTER that, he dropped us off at the reception area to take pictures before the guests arrived, and as soon as I got out of the limo, I had that black stuff alll over the back and side of my wedding dress!!!! And he continued to say it wasn't from the limo!! It was the exact same tarry stuff my maid of honor had on her dress. How does that happen TWICE but they say they aren't responsible? So I had black stuff all over my dress right before pictures so my party had to keep moving my dress in different ways to try to make it not show. Worst experience ever with this limo company!
more