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Service Department is the worst - Review by citysearch c | Landmark Dodge Chrysler Jeep Ram

Landmark Dodge Chrysler Jeep Ram

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Service Department is the worst 6/15/2011

Car purchased in December. We have had to take it back a handful of times. Every single time it's something with them. Either they mistold us and had to order more parts, something right after we bought the car was our fault and had to be charged, takes twice as long, is a pain getting a rental car that is apart of our warranty package, or what they do fix isn't really fixed or breaks something else .. Something every single time. Their service manager is always a pain to deal with. Will _never_ buy a car from this place again due to their service department. It's a shame too because the car wasn't such a bad deal. It's been a nightmare in just six months to deal with the service department. Sad part is we are now looking for another vehicle and if things would have gone the opposite they would of had a repeat sale in just six months. Total nightmare and when you pay this much money you should get quality customer experience. more
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