We had heard really good things about this business so we took my engagement ring there to be repaired. Their lapidary did the repair on my ring, but didn't match the stones up, something that should have been done before working on my ring. In the end I had to get all my stones replaced instead of the one side (at the cost of jeweler) but in the end my antique engagement ring did not have any of the original sapphires and there is a visible gap between 2 of my new stones. The work also around the repair is extremely sloppy the more I have looked at it.
My ring shouldn't have been worked on until a color match could have been confirmed, I am extremely unhappy about having both sides replaced and also with the gap which I was told would be fixed and wasn't. I learned my lesson, I want a jeweler that does repairs on the spot and doesn't send it out.
more