The single worst experience in returns and repairs I have ever seen. Terrible experience even when I purchased their ""black tie"" service contract. Their service contract was a complete waste of money, lost track of my camera for 2 weeks (still haven't gotten it back although they have said that they have found it) and turned a 2 week repair into over a month at this point. Absolutely will be buying from Amazon, Fry's, or a local retailer from here on out.
more