This ""groomer"" has put my wife and I through a living hell. We dropped our cat off to get a simple bath. They said it would be 4 hrs and then he could be picked up. 4 hours later they called my wife to ask if she could come help find him! After attempting to bath him in a room full of barking dogs they mishandled him and he escaped. It turns out there was an electrical junction box near the floor that not properly covered. He plunged through the hole in the drywall and has been missing for 4 days now. I could say so many things after dealing with these people since then but I will simply say DO NOT ever even consider taking your pets to these people. They are negligent, unprofessional, have no sense of urgency in finding our cat and worst of all the owner has been nothing but absolutely rude, uncaring and almost completely absent from our current nightmare. DO NOT PATRONIZE CITY PET CENTER. We may never get our boy back and it is ALL their fault
more