I paid $1300 for reupholstering six chairs. Three of the chairs wobble on my wood floor something they did not do before. I have called almost weekly since about beginning of March and the answer has been the same. "" I will call you one day next week and come over."" Depending on how BOB feels he sometimes replaces his otherwise empty offer of service with "" some customers put some felt under the legs themselves""
The actual stuffing of the chairs was good but the service has soured everything for me.
I think Bob must rely strictly on non-repeat business because I do not think any customer will go back.
I do not like to urge patronage or lack of patronage for any business but if you do business with this business please ask if you are getting ANY warranty with their work. some warranties are implied in law but I do not believe it makes any difference to BOB!
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