Pacific removed all of the concrete including the driveway, front walkway, and patio at my home and replaced it with paving stones. When I contacted Pacific online a representative called me the same day and set up an appointment for the following day. Chris, the sales rep, was very courteous and helpful in explaining about the whole process. He even left me a DVD that took me through the whole process so that I could understand what was happening. We set a date to start. Chip and his crew began work and were stopped by the City. I came to understand that Downey is one tough city to get work approved in. With the help of Marty and Chip we worked our way through all of the paper work required by the City. Marty was there to hold my hand and encourage me as this went on, Chip assured me that the job would be made a priority as soon as we had the proper permits. When we got everything cleared up Chip and Gary's crew began work. The guys were very hard working and kept the work site clean. Their commitment to craftsmanship was amazing. The final result is beautiful. I highly recommend this company! Trust them, they're the best! I am gazing out the window at my new patio and I just love it.
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