Our hot water heater ruptured last night and we suffered through some cold showers. I called Roto-Rooter Plumbers at 10:30 last night and scheduled an appointment for the next morning. The plumber arrived promptly that morning and completed a comprehensive assessment of the situation. He took the time to explain to me what had happened. He also discovered another bad shortcut that the builders had taken with our shutoff valves. This explained why that particular valved had failed when I was trying to stop the leak.
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