Thanks for the feedback. As division manager I worked closely on this job with Andy and am well aware of the facts. A 1951 DeSoto is not a routine vehicle and requires more care in installation than a modern car. As such we need to be careful that only our experienced senior mechanics perform the work. Lead times on these types of vehicles can often average 1 ? 2 weeks. The customer also needed to order special parts for completion of the job separate from Alderfer. We had initially held a tentative appt. date with the understanding that the appt. was dependent on parts arrival to the customer. They understood.
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