no one when they confirmed or scheduled my appointment informed me that my benefits were all used up until i was in the chair. i felt guilty for wanting to get up and leave and leave you without an appt. had i know i would have waited until my benefits were reissued. my cleaning was done perfectly and couldn't ask for a better hygenist. but the billing department should have informed me, and now i have a 140.00 bill to pay. i will come back because i think your office does an incredible job with my teeth. This just was not a good experience for me.
more