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What a Joke! - Review by citysearch c | Spa Lux

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What a Joke! 6/7/2011

I set the appointment a week ahead for a couples massage $215 it sounded likeit would be so great with what I've read and the other reviews. Well we came in we both filled out health forms then were asked to go to the bathrooms and change into robes they never offered anything to drink while there no big deal really but Im just going by what was said that was offered my boyfriends said his sauna in the bathroom was not even on. I don't know about the womens I didnt check but anyways we went into a space that looked tranquile and relaxing but the lady sat me in the worst chair ever to relax my feet in warm water a lay down chair with a huge hump tht I sat on my boyfriend sat comfortable in a normal seating the other chairs were taken so while we sit people walk through and talk it was just not pleasant to me finally I get up and move when a chair becomes available and then its now time for the massage... The massage girls were very professioal and polite. So we get in the room we are ready so ready for an hour and a half of just quiet and relax..... NO it did not happen the massages were awesome but the rooms you are put into you can HEAR EVERYTHING from doors opening and closing to people talking, laughing and just everything. I just could not relax at ALL... The massage felt great but the room was the worst. When done we asked to speak to the manager and we got to talk to actually themanager and the owner she did very much say sorry and said she would take $15.00 off these massages but I said that was not what I was trying to tell her it was that where the room was oh it was placed by the employees break room too it wouldnt matter though you hear everything it was loud not relaxing. She was telling me she was going to get on to the employees and have a meeting I didnt want that I want her to think about moving the place where they do the couples massages do something for sound proofing there paper walls. Employees did nothing wrong. But to the point until there are improvements I will never come here again. more
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