9-1/2 months and 11, 400 miles ago SEARS did a complete brake job on my truck.
ALL PARTS AND LABOR WERE THEN GUARANTEED THROUGH THEIR WARRANTY FOR 18 MONTHS OR 18,000 MILES.
The pads failed and destroyed the brake rotors that SEARS had worked on before. SEARS wanted $600 to now do the job that was supposed to be under warranty.
I was visibly upset, so they dropped the price to just under $500
Still upset, SEARS dropped the job to $400.
Dishonest to try and charge at first a high price for work that is under warranty and then drop it twice to still see if you will pay to have the job done.
I will repair somewhere else and have SEARS pay for it in small claims along with all my time and effort spent on this matter. Wasted my time and hard earned money getting it repaired at SEARS and thinking their warranty would be honored...well, honorably.
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