Hotwater heater problem(S). Several service reps came out 5 times charging us for all but 1 visit. Then they determined we needed a new hot water tank. Total of around $1200 and 3 weeks w/out hot water. All the reps except 1 were totally incompetant, one very rude. I talked to the owner requesting some reimbursement of the service calls since they never fixed it until we bought the new one. He would not give me a penny. We have several rentals and I was hoping this company would be the one for all my plumbing needs, but they are worse than the previous company I was using. Very unhappy and will report to BBB.
more