Capital Ford Mazda Hyundai Carson City\r
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Date of Ripoff Thursday, 05/26/11\r
Capital Ford, Carson City Nevada\r
Routine recall for 2004 Ford 150 airbag\r
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Dealer damaged steering wheel and column refuses to repair it.\r
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Claims to have replaced the recall parts. Owner has no way to verify this\r
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Did not do a diagnostic on the airbag system, yet claims that the airbag system is failed.\r
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Vehicle now has presistent vibration in the steering column at slow speeds.\r
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Dealer denies that they cause the vibration.\r
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Ford National says what the dealer says goes. I now have to pay for diagnostic on the recalled airbag parts and the damage to steering.\r
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Service manager lied to Ford National and claims they did a diagnostic on the airbag system. Dealer presented no paperwork to owner showing any diagnostic whatsoever.\r
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Tim
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