the only bright spot of napleton is the lifetime warrenty which in itself is a bit shaded. the salsman Terry was a delight but everything behind him was and is an absolute nightmare. This is a timeshare tactic sales organization. Commication is absolutley horrible. They will make you sit for atleast 5 hours and still not have an answer. If they ask you to sign up for vonage ... refuse, simply refuse because now you owe somebody else. Not a day goes by do i not regret giving my hard earned money to these poeple. once they sit you down take a look at the faces of everybody else sitting and that says it all!..... frustration.
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