I do not know what all these negative reviews are about from this companys customers but, I can only speak on my experience and after using this business for more then two years now it would appear to me that some people are just trying to get more and pay less! Or perhaps these reviews came from upset drivers and owners of other taxi and shuttle companys. \r
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I can honestly tell you that I have been reserving my rides with this company for some time now and every time I reserved, they showed up. I think they only showed up late one time out of many rides. I look at track records, reliability, price, and comfort with safety when choosing this type of service for myself and my family! I really got to know the owner and his drivers over the course of using there services and I know from my experience that they are a very small operation. They only provide rides on pre scheduled reservations which means I am not a number waiting in line and hoping they show up. The prices are always locked in and pre paid so the only money paid at the end of the ride would be a tip. From being cancelled by them once myself I know that there terms of service is very clear and they have nothing to do with my airlines showing up hours late or even cancelling my flight and it is a chance as a business traveler I take. They showed up and I didn't. It really wasn't a big deal to me because I know that they will make it up to me later which they actually did. As a business owner myself I know in these days of financial struggle that people are out to screw over anyone they can squeeze an extra dollar out of or take advantage of a service or product. Very sad indeed. I use City Search to link up with this company's web site and noticed the negative reviews and wanted to put my own opinion and view on this company. I will continue to reserve and use this company's service as long as they keep showing up on time. The prices remain reasonable. Everything else is just luxury to me.
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