I took my Ford to Performance Chevrolet in Chapel Hill because I have had lackluster experiences with other service centers in the past. At Performance Chevrolet, I talked to Brant, who was extremely helpful in determining, based on my car's history, what services needed to be performed. After I told him that I was okay with the services that he listed and gave me an estimate for, Brant informed me that the whole process would be a two-day process. He said that they could do part of the service that afternoon, give me my car back, and do the rest of the service the next day. I was happy to do this, as having my car is necessary. He told me that he would not be there on the second day, so he introduced me to Tom, a Subaru service advisor, before I left. He ensured me that Tom was well-aware what all was going on with my vehicle and told me to go to him tomorrow when I came to get my car serviced.
The cost of my service was less than his estimate and I was extremely satisfied with the service job. I came back to Performance Chevrolet's service department a month after my service to inquire about something that was hanging down at the back of my car. Brant looked at it and told me it was just the trailer connector hook-up, but told me they would be able to fix it. When I got my car back, the connector was no longer hanging down and--Brant said it was free of charge. I will definitely continue my service at Performance Chevrolet!
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