I took my working Honda mower in for yearly service. It came back broken. It would not run at all when I lifted out of the truck. I was told that the repair would be too costly and I was offered a refund of 1/3 of the $ I paid for the repair for my mower, and they got to keep the mower. I took my mower to an authorized service center (GA Turf) and $130 later got my working mower back. Best case, these guys are incompetent. Worst case...
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