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Poor Tag-Team Sales Tactics - Review by citysearch c | Gates Nissan

Gates Nissan

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Poor Tag-Team Sales Tactics 5/10/2011

I don’t recommend Gates Nissan – Car salesmen will force you into selling your soul. They should be embarrassed.\r \r My mom recently purchased a car from Gates. Salesman wanted to tack on every single extended warranty and fee under the sun. Talked her into financing because that’s the only way to get the $1000 rebate. But, they charged $700 for finance administration. Worth it to save $300? Hardly. They saw her coming a mile away. Older woman with a broken accent, from a foreign land. Yeah. $$$ rang in their eyes. When my mother told the salesman no and he finally let go, they made arrangements for pickup and paper signing. She shows up and the Gen Manager has fees after fees for various items tacked on. Finance administration (not interest). Paint warranty, extended warranty, you name it. She argued for over 5 hours with them that she didn’t want them. (New vehicle no less). But the Gen manager stated “you really do need it. It really has to be on here. You don’t want to go without it.” She admitted she should have walked, but they broke her down. Shame on Gates and the whole Nissan crew. I have dealt with them once. They are forceful and try to convince you to buy into things you don’t need – or want. But I’ve seen them with elderly, and with language challenged individuals. They push harder using terms like “you need this to ensure your vehicle is covered”. They use sales gimmicks that should be banned. If I could convince her to shove the car where the sun doesn’t shine, I would. I have never seen someone purchase a car and look so beat up and saddened over it. I will never ever recommend Gates Nissan or any Gates dealership. \r \r If I could rate them less than a 1 Star, I would. Shame on Gates for drilling an elder woman with a broken accent until they cave. more
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