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Ugh. False advertising and poor customer service. - Review by citysearch c | Nypd Pizza

Nypd Pizza

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Ugh. False advertising and poor customer service. 5/8/2011

Our visit went south right from the beginning. We were seated rudely, and our menus were tossed onto a table that wasn't wiped clean. When I stopped the waiter as he was walking away, he seemed irritated that he had to get the towel to clean it off. In the menu there was a flyer: ""2 for Tuesdays"" where you get a free cheese pizza with purchase of any other pizza off the menu. Printed restriction says ""Equal or lesser value. Not valid with 10"" or sicilian pies."" It just happened to be a Tuesday, BUT when we wanted to get a 14"" supreme and a 14"" cheese, we were told that we HAD TO buy an 18"" pizza to get a 14"" cheese pizza. This makes NO sense. The server then pointed to the napkin holder, where the flier advertised ""2 for Tuesday. Buy any 18"" pizza and receive any 14"" pizza for free."" So if I look at one sign, I can order a 14"" supreme and get a 14"" cheese for free, and if I look at the other one, I can buy an 18"" supreme and get a 14"" supreme for free. NO WHERE on ANYTHING printed in the restaurant was there any mention of ""Buy an 18"" and you get a 14"" cheese. We asked to speak to the manager, who was incredibly curt, and would not explain the discrepancy, nor move on his ""policy"". It seemed like a made up gimmick to make some extra money, and I could not shake the feeling that the staff was simply manipulating us. The pizza was descent, but not for the price. It's incredibly expensive for what you get. I'll never go back... I'm more than happy to give The Pie my business. Plus, at the Pie, I've never felt like the company was being manipulative or dishonest. more
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