I was having an error associated with Windows 7. An error popup was being generated every time Windows tried to make an image thumbnail. This was very annoying, but I could still work.
I gave my computer to Andy (CRC's owner) and asked for a quote. He was over two hours late in picking the unit up the first day, but hey - free pickup, right?
Andy offered to get rid of the issue, and calibrate my system's components to work better. I had to pry several times to get him to explain this second part. Sounded like he wanted to install some drivers and adjust some settings. I agreed to pay him $210 to do so.
Andy was three days late in returning my computer the first time. I have an old laptop that serves as my secondary work computer, but not having my primary was very difficult.
When Andy returned my computer, he powered it on, and it froze right after Windows loaded. This raised an alarm bell, but it seemed to work fine when restarted. I told him I'd call if the freeze happened again.
After several days of freezing and many calls to Andy's voicemail, Andy eventually came and picked up my computer again. He had it several days longer than he promised and was hours late in dropping it off. He thought the problem was in the USB wireless card I was using, so he gave me a free one - I think because he knew how frustrated I had become.
My computer is still freezing after Andy returned it this second time, and Andy has become increasingly unresponsive. I waited half the day at home for him today, and after my third attempt to reach him on the phone, he told me he hadn't ever *confirmed* he would be by to pick it up. I told him I'd cut my losses and find someone who could fix the error he started.
Now I'm out $210 and am losing work regularly due to complete system freezes. I strongly advise against CRC Computer.
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