Where do I start?\r
I called Quick-Dry Flood Services a few weeks ago and that was best thing that I could have done!\r
My pipe broke in the upstairs bathroom flooding my upstairs and downstairs of my house. When did this happen? On a Sunday, at 2:00am. Of course, this stuff happens always at the most inconvenience times. \r
I called Quick Dry and received a live person. The General Manager answered the phone and not some answering machine or service. I was greeted as pleasant as you can at 2:00am. I told him of my problems and they sent someone out quickly. They arrived at my house 40 minutes after placing the initial call. Now that’s service!\r
They vacuumed up all the water, removed my soaking wet pad from under my carpet, removed wet drywall and baseboards and placed some drying equipment. This is when the fun stopped!\r
I called my Insurance Company the next day and I was bullied into trying their preferred vendor. What does that mean? It means; use their company that works directly for them. These preferred vendors could care less about your needs but only the insurance company needs. I know this first hand because I had a flood about 7 years ago. My insurance company said I could use Quick-Dry because they worked with them previously.\r
The adjuster that came out only cared about trying to deny my claim and attempted to pay minimal monies. I Googled my insurance company and Xactimate and found tons of lawsuits against both. What a shocker!! Not!! \r
Quick-Dry basically held my hand through the entire process and walked me through everything. I could tell this company had been around a long time just by their professional technicians and their thorough training. They billed my insurance company, dealt with their baloney and got paid.\r
I did some Googling about the owners of Quick-Dry and found that their heavily involved in the community, especially with Rady’s Children’s Hospital. I was glad to see someone that was involved with our community and lived locally, unlike companies that come swooping down from Los Angeles.\r
I know that you can’t please everyone that’s out there but Quick-Dry made the effort to answer all questions and make everything go as smoothly as possible in a very difficult situation.\r
My reconstruction was done immediately after my home was dried and after it was said and done, it was like nothing ever happened in my home. I hope I never have another flood again as long as I live but if I do, I’m calling Quick-Dry.\r
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