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not worth the parking! - Review by citysearch c | Arhaus

Arhaus

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not worth the parking! 5/19/2011

Mad-expensive parking! And if the machine eats your credit card, don't hold your breath for someone to rescue you. They had the audacity to ask me - via ""emergency"" intercom - whether I was an employee or a customer (?!) and that I'd ""just have to wait for the supervisor"" and no they couldn't tell me how long that would take. Why on earth would it matter if I worked there or not? I'm female, alone, 7 pm on a Sunday, no one in sight, no telling how long I'd be standing there, waiting = creepy situation. I did wait for about 15 minutes (on the phone with my husband for reassurance) but wound up leaving and cancelling my card (a HUGE inconvenience!). I've since left messages with the parking company, security and the management office, none of which had the courtesy to call me back. I just wanted to make sure they remedy their procedures. At the very least, the kid in the parking office should've sent security to wait with me. They've lost a loyal customer, and maybe more - I've complained to EVERYONE I know about this! From now on, it's Stamford Town Center or Palisades Center (both non-Simon malls). more
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